***SHIPPING CHARGES***


Please Note:  Our Flat Rate Shipping Rates are for the Continental US only. 

If you are ordering outside the Continental U.S. (Alaska, Hawaii, Canada, England, Australia, etc) - you will be contacted with any additional shipping charges after you order from us.  You can contact us before ordering to find out how much shipping to your country will cost.


SHIPPING CHARGES:
  • $ 8.95 for orders at and under $ 29.99.
  • $ 6.95 for orders between $ 30 - $ 99.99
  • Orders at $100.00 and over shipping is Free within the Continental USA (Special orders, unsorted bulk orders or case lot orders are not included in regular shipping structure as is outlined above.)
  • FedEx orders subject to $11.00 pickup charge plus full shipping charges - no exceptions.
  • Orders shipped to Alaska, Hawaii, or any foreign country are charged full freight regardless of the value of the order.
  • Orders shipped outside the continental US are subject to rules and regulations of carrier, and are solely the responsibility of the recipient.
  • Special orders, unsorted bulk orders or case lot orders are full freight only, no exceptions.
  • We offer a walk-in option during the checkout process, select it if you want to pick up your order from our warehouse.  You do not pay for shipping if you choose this option.  



SHIPPING - CONTINENTAL U.S.
  • Please list both your street address and your Post Office Box for delivery (if you have a Post Office Box). Please note that UPS will not deliver to a P.O. Box. Note: Please be sure to include your apartment, lot, or suite number for prompt delivery of your order. 
  • We use only US Mail and UPS for shipping our items. Shipping with other shipping services on regular orders implies that responsibility for full freight plus any handling, or pickup charges will be covered by the receiver. Please make a note in the comment box when ordering if you want to use other shipping services other than US Mail or UPS or call/email us directly at 1-800-452-2739 or caseys@caseyswood.com.
  • Customers from Alaska, Hawaii, APOs, or any other foreign country:  We will contact you with additional shipping charges that may apply to your order. You can call or fax or email in your orders if you prefer... this way we can get back to you with a shipping quote before you actually pay for the order. We apologize for any inconvenience. Full freight applies.

RETURNS:
  • Returns are accepted within 30 days of purchase date, and are subject to a 10% restocking fee.  If returning items, please include the copy of your invoice along with the receipt and the reason for returning the items.  We will not accept returns older than 30 days.  Please email caseys@caseyswood.com for return authorization.
  • Returns should be mailed to this address:
Casey's Wood Products, Inc
RETURNS 
300 Birch Point Road
Wiscasset, ME 04578-4728

Thank you for reading this and feel free to contact us if you have any questions...


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